State Farm® Insurance Agent Brock T Quinn

"Jim, thank you for your kind words and for being a loyal customer for so many years! I'm glad to hear that you consistently receive excellent service from Lisa and the rest of our team. We truly appreciate your recommendations to friends and neighbors in Scottsdale. It was our pleasure to assist you this week, and we look forward to seeing you again soon. - Brock T. Quinn - State Farm Insurance Agent, Scottsdale, AZ"

"Sue, thank you for sharing your experience! I'm glad Sam could assist you with your home insurance and waive the late fee. We appreciate your kind words and are happy to have Sam on our team. If you need anything else, feel free to reach out. - Brock T. Quinn - State Farm Insurance Agent, Scottsdale, AZ"

"Thank you, Brandon, for your wonderful review! I'm glad to hear that Alex provided such a positive experience and took the time to ensure you understood everything. We value creating a welcoming atmosphere for our clients. If you ever need further assistance, don't hesitate to reach out! - Brock T. Quinn - State Farm Insurance Agent, Scottsdale, AZ"

"Von, thank you for your wonderful review! I'm glad to hear that Nicholas provided you with outstanding customer service and made the quote to insured process smooth and easy. It's great to know that you found the State Farm portal intuitive and accessing your insurance documents frictionless. We appreciate your high recommendation of Nick and our office. If you need any further assistance, we're here to help! - Brock T. Quinn - State Farm Insurance Agent, Scottsdale, AZ"

"Jennie, thank you for your wonderful review! I'm glad to know that you feel secure with our agency and appreciate the recognition of our efforts to stay relational, efficient, and responsive. It's great to have clients like you who value our commitment to reviewing and updating your insurance needs. If you ever need anything, don't hesitate to reach out. - Brock T. Quinn - State Farm Insurance Agent, Scottsdale, AZ"

"Hi King, thank you for the review! We're glad you had a great experience with our office and staff. If you ever need anything else, we're here to help! - Brock T. Quinn - State Farm Insurance Agent, Scottsdale, AZ"

"Ben, it is great to hear you had a great experience with Bryan! Your recommendation means a lot to us, and we're pleased to have provided you with informative and efficient service. Thank you for choosing our office for your insurance needs! - Brock T. Quinn - State Farm Insurance Agent, Scottsdale, AZ"

"Calvin, your detailed review highlights the exceptional service our team, especially Sam, provides. We're pleased to have helped you find the best coverage tailored to your needs. Thank you for recognizing Sam's expertise and friendly demeanor. We're here for any future insurance needs you may have! - Brock T. Quinn - State Farm Insurance Agent, Scottsdale, AZ"

"Tyler, thank you! We value you for letting us assist you with your insurance needs!"

"Hasan, thank you for your review! I am happy to hear Alexander was able to assist you with the switch! We value you for letting us be your good neighbor!"

"Bryan, thank you for the review! I am happy to hear this great feedback. We hope to continue serving your insurance needs for many years!"

"Thank you for sharing your positive experience, Andrew! Providing affordable and tailored insurance solutions quickly is always our priority. - Brock T. Quinn - State Farm Insurance Agent, Scottsdale, AZ"

"Hello, You contacted my agency earlier this year requesting assistance with a new surety bond for your 2024 AZ notary renewal. We noticed you are a client of another local State Farm agency, so we encouraged you to contact your agent for assistance. You were adamant about keeping this bond separate from your personal policies with the other agency. We explained that we typically only assist our current clients with bond needs, since it's an ancillary service. Yet you still insisted that my agency help you with your bond. Since my team is trained to provide outstanding service, one of my team members made the exception and decided to help you. Per your specific direction regarding bond dates, to satisfy the requirements of your notary renewal, we submitted the bond application within two business days. You then informed us that the State of Arizona rejected your notary application due to an additional signature requirement on the bond, and because you provided the wrong date for the bond to our agency. You requested a new bond, which we immediately issued within two business days. I personally signed the new bond. Earlier this week you contacted my agency to inform us that the State of AZ rejected your notary application for a second time, again due to incorrect bond dates. You completed your notary application. It is your responsibility to ensure the personal information on your application is correct and in good order including the correct date for the bond. State Farm is simply issuing the bond per your instructions. We are not responsible for the personal information you provided on your application. After all this, you demanded a refund for the bond. We confirmed with State Farm's bond department that you would need to bring the bond back into the agency and then we can request to cancel. Our bond department also informed us there would be no refund of the $30 for the four year bond, which we communicated to you. This was a corporate State Farm decision, not an agency decision. You were unhappy with this corporate decision, so you retaliated by posting a defamatory review about my local small business. Each time you made a request, my agency immediately responded and did everything in our power to assist you. You are not even our client! It’s shameful you posted slandering comments about our agency in response. Your actions are unfortunate reminder of the ancient proverb: "no good deed goes unpunished." "

"Hello! Thank you for taking the time to post your review. We are glad to hear you would recommend and had a great experience. We are here for any other insurance and financial needs. Brock and Team"

"Hello Marjan, It's great to hear about your experience! We also appreciate you taking the time to post the review. We are here to help with any of your insurance and financial needs. Brock and Team"

"Hello AJ, Thank you for taking the time to post a review. Your experience is great to hear. This is what we strive for on a daily basis. Brock and Team"

"Hello Sylvia, We strive for this level of service on a daily basis. It's important to us you have this experience. Thank you for taking the time to post the review. Brock and Team"

"Hello Jacey, This is great to hear. Thank you for taking the time to post this review. Thank you. Brock and Team"

"Hello Cathy, It's great to hear the service provided was excellent! Thank you for taking the time to post a review. We are always here to help. Brock and Team"

"Hello Sam, We strive to provide this level of service and it's great to hear it was smooth. We are here to help! Thank you for taking the time to post a review. Brock and Team"

"Hello Eliz, This is great feedback. Thank you posting a review! We are always here to help. Brock and Team"

"Hello Lisa, Thank you for taking the time to post this review. We are glad to hear about your experience with our agency. Brock and Team"

"Hello Rodney, It's great to hear about your experience working with Alisa. We are here to help. Brock and Team"

"Hello Bill, Thank you for taking the time to post this review. We greatly appreciate your business. We are always here for you especially when you need us most. Brock and Team"

"Hello Floyd, Your feedback and confidence to refer is a great compliment. We are here to help. Brock and Team"