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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Brandon Koehn

October 1, 2024

5  out of  5
rating by Brandon Koehn
"Alex was fantastic, highly recommend for all insurance needs. Really shows that he cares for his clients by explaining and making sure you understand. You can just feel the positive atmosphere and attitude when you sit down with Alex."
We responded:
"Thank you, Brandon, for your wonderful review! I'm glad to hear that Alex provided such a positive experience and took the time to ensure you understood everything. We value creating a welcoming atmosphere for our clients. If you ever need further assistance, don't hesitate to reach out! - Brock T. Quinn - State Farm Insurance Agent, Scottsdale, AZ"
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Von Brady

September 18, 2024

5  out of  5
rating by Von Brady
"Outstanding customer service from our new agent Nicholas Black! The quote to insured process was smooth and easy. The State Farm portal is intuitive and getting access to all our insurance documents was frictionless. We highly recommend Nick at the Brock T. Quinn Agency!"
We responded:
"Von, thank you for your wonderful review! I'm glad to hear that Nicholas provided you with outstanding customer service and made the quote to insured process smooth and easy. It's great to know that you found the State Farm portal intuitive and accessing your insurance documents frictionless. We appreciate your high recommendation of Nick and our office. If you need any further assistance, we're here to help! - Brock T. Quinn - State Farm Insurance Agent, Scottsdale, AZ"
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Jennie Smith

September 13, 2024

5  out of  5
rating by Jennie Smith
"Brock and Lisa are amazing. They are relational - they know their clients. They're efficient and responsive. We've been with them for years and feel that our insurance needs are routinely reviewed and updated to fit changes in our life. Insurance is all about feeling secure - and we do with this agency!"
We responded:
"Jennie, thank you for your wonderful review! I'm glad to know that you feel secure with our agency and appreciate the recognition of our efforts to stay relational, efficient, and responsive. It's great to have clients like you who value our commitment to reviewing and updating your insurance needs. If you ever need anything, don't hesitate to reach out. - Brock T. Quinn - State Farm Insurance Agent, Scottsdale, AZ"
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King GT

August 13, 2024

5  out of  5
rating by King GT
"Amazing office and staff"
We responded:
"Hi King, thank you for the review! We're glad you had a great experience with our office and staff. If you ever need anything else, we're here to help! - Brock T. Quinn - State Farm Insurance Agent, Scottsdale, AZ"
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Ben Peterson

June 13, 2024

5  out of  5
rating by Ben Peterson
"I had a great experience getting my insurance with Bryan. It was an easy and informative. We went through half a dozen scenarios to get me a really great policy at a price that was half of the competition. Well done, will recommend"
We responded:
"Ben, it is great to hear you had a great experience with Bryan! Your recommendation means a lot to us, and we're pleased to have provided you with informative and efficient service. Thank you for choosing our office for your insurance needs! - Brock T. Quinn - State Farm Insurance Agent, Scottsdale, AZ"
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Calvin Dunning

June 12, 2024

5  out of  5
rating by Calvin Dunning
"I recently had an outstanding experience with Brock Quinn State Farm Insurance Agency, and I am thrilled to share my positive review. The entire team was professional and responsive, but I must give a special shout-out to Sam. Sam went above and beyond to ensure I understood all my options and helped me find the best coverage for my needs. His expertise and friendly demeanor made the entire process seamless and stress-free. I highly recommend this Insurance Agency, especially if you have the pleasure of working with Sam. Thank you for the exceptional service!"
We responded:
"Calvin, your detailed review highlights the exceptional service our team, especially Sam, provides. We're pleased to have helped you find the best coverage tailored to your needs. Thank you for recognizing Sam's expertise and friendly demeanor. We're here for any future insurance needs you may have! - Brock T. Quinn - State Farm Insurance Agent, Scottsdale, AZ"
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Tyler Lovelady

May 3, 2024

5  out of  5
rating by Tyler Lovelady
"Brock helped me set up my insurance policies and did a great job explaining!"
We responded:
"Tyler, thank you! We value you for letting us assist you with your insurance needs!"
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Hasan Ramzanali

May 1, 2024

5  out of  5
rating by Hasan Ramzanali
"Excellent service and a lot of knowledge at this agency! I worked with Alexander Greco who helped me with my insurance needs, he made it easy and more affordable for me. Very happy I made the switch to this local agency"
We responded:
"Hasan, thank you for your review! I am happy to hear Alexander was able to assist you with the switch! We value you for letting us be your good neighbor!"
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Bryan Niemira

April 30, 2024

5  out of  5
rating by Bryan Niemira
"Brock and his team have been amazing to work with. They helped me get a much better understanding of how important being properly insured is, and saving money is always on my list. Thank you Brock and the entire team."
We responded:
"Bryan, thank you for the review! I am happy to hear this great feedback. We hope to continue serving your insurance needs for many years!"
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Andrew Leydet

April 25, 2024

5  out of  5
rating by Andrew Leydet
"Awesome experience here. After getting my new vehicle Sam get me set up with an insurance policy that was affordable and met my needs in minutes. Highly recommend for anyone looking for great service."
We responded:
"Thank you for sharing your positive experience, Andrew! Providing affordable and tailored insurance solutions quickly is always our priority. - Brock T. Quinn - State Farm Insurance Agent, Scottsdale, AZ"
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Amalia Christina Quinn

April 23, 2024

1  out of  5
rating by Amalia Christina Quinn
"Just don’t. This office is completely inept. When they mess up, they won’t refund your money - unable to get paperwork correct. Shameful."
We responded:
"Hello, You contacted my agency earlier this year requesting assistance with a new surety bond for your 2024 AZ notary renewal. We noticed you are a client of another local State Farm agency, so we encouraged you to contact your agent for assistance. You were adamant about keeping this bond separate from your personal policies with the other agency. We explained that we typically only assist our current clients with bond needs, since it's an ancillary service. Yet you still insisted that my agency help you with your bond. Since my team is trained to provide outstanding service, one of my team members made the exception and decided to help you. Per your specific direction regarding bond dates, to satisfy the requirements of your notary renewal, we submitted the bond application within two business days. You then informed us that the State of Arizona rejected your notary application due to an additional signature requirement on the bond, and because you provided the wrong date for the bond to our agency. You requested a new bond, which we immediately issued within two business days. I personally signed the new bond. Earlier this week you contacted my agency to inform us that the State of AZ rejected your notary application for a second time, again due to incorrect bond dates. You completed your notary application. It is your responsibility to ensure the personal information on your application is correct and in good order including the correct date for the bond. State Farm is simply issuing the bond per your instructions. We are not responsible for the personal information you provided on your application. After all this, you demanded a refund for the bond. We confirmed with State Farm's bond department that you would need to bring the bond back into the agency and then we can request to cancel. Our bond department also informed us there would be no refund of the $30 for the four year bond, which we communicated to you. This was a corporate State Farm decision, not an agency decision. You were unhappy with this corporate decision, so you retaliated by posting a defamatory review about my local small business. Each time you made a request, my agency immediately responded and did everything in our power to assist you. You are not even our client! It’s shameful you posted slandering comments about our agency in response. Your actions are unfortunate reminder of the ancient proverb: "no good deed goes unpunished." "
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anonymous

November 30, 2023

5  out of  5
rating by anonymous
"Sam helped me out with getting my motorcycle insurance set up. very communicative & understanding, super polite & highly recommend! 5 stars!!"
We responded:
"Hello! Thank you for taking the time to post your review. We are glad to hear you would recommend and had a great experience. We are here for any other insurance and financial needs. Brock and Team"
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Marjan Davoudi

November 9, 2023

5  out of  5
rating by Marjan Davoudi
"I have my car and home and umbrella insurance with Brock Quinn office at sate farm since Nov 2021, I can’t explain enough about the amazing service this office provides continuously!! They are always available, absolutely knowledgeable, quick in resolving and helping, u feel like u r truly in good hands !!!"
We responded:
"Hello Marjan, It's great to hear about your experience! We also appreciate you taking the time to post the review. We are here to help with any of your insurance and financial needs. Brock and Team"
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AJ

October 27, 2023

5  out of  5
rating by AJ
"Outstanding customer service. Spoke with Seth today for about 45 mins... best 45 mins of my day. True, I saved money by adjusting my coverages, but kudos to Seth for explaining everything in detail the way he did. Keep up the great work!!!"
We responded:
"Hello AJ, Thank you for taking the time to post a review. Your experience is great to hear. This is what we strive for on a daily basis. Brock and Team"
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Sylvia Wells

August 13, 2023

5  out of  5
rating by Sylvia Wells
"I've been with State Farm for years. This office is great. For one thing, a live person answers the phone and not a machine. They are extremely attentive to my questions and concerns and stay in touch periodically throughout the year. Highly recommend."
We responded:
"Hello Sylvia, We strive for this level of service on a daily basis. It's important to us you have this experience. Thank you for taking the time to post the review. Brock and Team"
Profile photo of Jacey Grimstad

Jacey Grimstad

June 28, 2023

5  out of  5
rating by Jacey Grimstad
"I have had nothing but great service with Seth Hickman ! He is an absolute gem to work with and stays on top of everything you need done. Very thorough and helpful. 10 out of 10 recommend Seth for all your insurance needs!"
We responded:
"Hello Jacey, This is great to hear. Thank you for taking the time to post this review. Thank you. Brock and Team"
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Cathy JonesGooding

June 20, 2023

5  out of  5
rating by Cathy JonesGooding
"Excellent customer service with everyone in the office. They were quick and thorough."
We responded:
"Hello Cathy, It's great to hear the service provided was excellent! Thank you for taking the time to post a review. We are always here to help. Brock and Team"
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Joe Williams

May 19, 2023

5  out of  5
rating by Joe Williams
"I'm new to town and even before I found my new place. Nicholas had my policy set up and worked with my title company to ensure my sale went smoothly. My vehicle and home polices were transferred with little effort from me. I appreciate that one less thing on my plate. Thanks."
We responded:
"Hello Sam, We strive to provide this level of service and it's great to hear it was smooth. We are here to help! Thank you for taking the time to post a review. Brock and Team"
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Eliz McBadazz

May 18, 2023

5  out of  5
rating by Eliz McBadazz
"Lisa and Alisa are amazing (sorry if I spelled your name wrong) thank you for your continuous help"
We responded:
"Hello Eliz, This is great feedback. Thank you posting a review! We are always here to help. Brock and Team"
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Lisa Bartle

May 12, 2023

5  out of  5
rating by Lisa Bartle
"Helpful staff and insurance for my vehicle and home have been just what I need at reasonable rates."
We responded:
"Hello Lisa, Thank you for taking the time to post this review. We are glad to hear about your experience with our agency. Brock and Team"
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Rodney La Via

March 31, 2023

5  out of  5
rating by Rodney La Via
"Service and assistance provided to me by Alisa was no less than "Outstanding", Thank you. Rod La Via"
We responded:
"Hello Rodney, It's great to hear about your experience working with Alisa. We are here to help. Brock and Team"
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Bill Kovacevic

March 31, 2023

5  out of  5
rating by Bill Kovacevic
"I moved to Scottsdale from out of state in 2019 and transferred 4 policies to State Farm from another company. Brock offered me competitive [consumer] policies with solid, comparable coverage. I think that is reasonable to expect from a good agent, and if I never had a claim I would just be satisfied with that. What makes a good agent an excellent agent though is when you have a difficult claim and you feel nervous and anxious, or worse, you're hurt. You may, and probably will need multiple levels of support. Fortunately for me, that's what Brock and his team offer. A feeling that a team of professionals know the forest you're lost in and have your back."
We responded:
"Hello Bill, Thank you for taking the time to post this review. We greatly appreciate your business. We are always here for you especially when you need us most. Brock and Team"
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Kade Benshoof

March 8, 2023

5  out of  5
rating by Kade Benshoof
"I worked here for a few months and the entire team is incredibly knowledgeable and eager to help with any insurance needs you may need. They take the stress and anxiety out of the not-so-fun topics of insurance and ensure that you are aware of all coverages available to you. Plus, SF's rates are very reasonable and why would you want the Walmart's of insurance when you could be backed by a century-old company with the service of a local agency? Nothing but good things to say about this team!"
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Floyd Neeley

March 5, 2023

5  out of  5
rating by Floyd Neeley
"I highly recommend this agency. They helped me get the right coverage and are always available when I have questions or need help with my insurance. I’m telling everyone I know to give them a try!"
We responded:
"Hello Floyd, Your feedback and confidence to refer is a great compliment. We are here to help. Brock and Team"
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Alisa Neeley

March 3, 2023

5  out of  5
rating by Alisa Neeley
"I've worked with Brock for almost 6 years now and have learned so much about the insurance contracts that State Farm provides along with the many ways we can help our clients/customers! I truly enjoy working in a focused, professional and team-oriented environment that really cares about the client. Hope to enjoy many more years with Brock's agency!"
We responded:
"Thank you Alisa!"